Shipping and Return
Returns Process
To initiate a return, please visit our Return Center. You'll need to provide:
- Your order number
- The email address used for purchase
Complete the online form and follow the instructions to process your return. Our Return Center allows you to purchase a return label, which will be emailed to you upon completion.
Return Conditions:
- All items must be returned within 14 days of delivery
- Products must be in original condition: unworn, unwashed, and free from any signs of use
- All original Chenille tags must remain attached and intact
We reserve the right to refuse returns that don't meet these conditions. For questions or assistance, please contact our customer service team.